Official Document

Terms and Conditions 1xb

Please read and understand all of the following terms and conditions before using the 1xb platform. This document outlines your rights and responsibilities as a member, as well as the rules governing use of our platform.

Last Updated: 1 January 2026

Item Important You Need to Know

Below is a summary of the key sections in 1xb's Terms and Conditions to help you navigate them easily.

Account Eligibility

Only citizens or residents aged 18 and above are permitted to register and use the 1xb platform. Only one account is allowed per individual.

Bonus Policy

All bonuses are subject to the specified rollover (wagering) requirements. Bonuses cannot be withdrawn directly without meeting the stipulated wagering requirements.

Deposits & Withdrawals

Withdrawals are processed within 24 hours to verified accounts. KYC verification is required to ensure the security of your transactions.

Account Security

You are responsible for keeping your account password confidential. 1xb will never request your login credentials through any communication channel.

Fair Play

All games use a verified Random Number Generator (RNG) system. Any attempt at cheating or use of third-party software is not permitted.

Account Suspension

1xb reserves the right to suspend or close any account that violates our terms, engages in fraud, or exhibits suspicious activity without prior notice.

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General Terms of Use for the 1xb Platform

Welcome to 1xb. By accessing, registering for, or using any part of our platform at 1xb.bz, you hereby agree to be bound by all terms and conditions set out in this document. Please read carefully as this constitutes a legally binding agreement between you as the user and 1xb as the platform operator.

These Terms and Conditions apply to all services provided by 1xb, including online casino, Live Casino, sports betting, fish shooting games, and all other products available on our platform. If you do not agree with any part of these terms, you are required to stop using our platform immediately.

1xb reserves the right to amend, add to, or modify any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain informed of the latest version in effect.

Important Note: Continued use of the 1xb platform after any amendment to the terms constitutes acceptance of the amended terms.

The 1xb platform operates in accordance with established legal guidelines and is committed to providing a safe, fair, and responsible gaming environment for all users. All disputes will be resolved in accordance with 1xb's internal procedures, and management's decisions are final on all platform-related matters.

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Registration & Account Management

To access the full features of 1xb, you will need to register an account by providing accurate, up-to-date, and complete information. Account registration is free and open to all individuals who meet the following eligibility requirements:

  • At least 18 years old at the time of registration.
  • Not prohibited by any local laws from using services of this nature.
  • Register voluntarily under your own name and not on behalf of another person.
  • Has never had an account banned or suspended by 1xb previously.

One account per individual: Each user is only permitted to hold one account. Creating multiple accounts under the same individual — whether using different names, emails, phone numbers, or other details — is strictly prohibited and may result in all associated accounts being suspended and balances forfeited.

Warning: Accounts found to have used false information, borrowed identities, or invalid documents during the KYC verification process will be closed immediately and all funds within will be frozen.

All members are required to complete the Know Your Customer (KYC) before the first withdrawal is processed. Documents that may be requested include a national ID, bank statement, or recent proof of address. This is an industry-standard procedure implemented for the security of all parties.

You are fully responsible for the security of your account login credentials. Do not share your password with anyone, and always log out of your account after each session, especially when using a public device.

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Deposits, Withdrawals & Payment Methods

1xb supports a wide range of payment methods popular among Malaysian users, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and various other local banks. All transactions are conducted in Malaysian Ringgit (MYR) with no hidden conversion fees.

Deposit Policy:

  • The minimum deposit amount depends on the selected payment method, typically starting from RM 30.
  • Deposits are credited to your account automatically within minutes of payment confirmation.
  • Deposited funds may only be used for gaming purposes and cannot be transferred to other users.
  • 1xb reserves the right to request proof of payment should there be any doubt regarding a deposit transaction.

Withdrawal Policy:

  • The minimum withdrawal is RM 50 for most payment methods.
  • Withdrawal requests are processed within 1 to 24 hours on business days.
  • Withdrawals will only be processed to a bank account or e-wallet registered under the same name as the 1xb account.
  • Your first withdrawal requires full KYC verification before it can be processed.
  • If any active bonus is in place, the bonus wagering requirements must be fulfilled before a withdrawal can be made.
Tip: Complete your account KYC verification early to ensure a smooth withdrawal process with no delays when you are ready to cash out your winnings.

1xb does not cover any charges imposed by banks or third-party payment providers. Please check with your payment provider for any additional fees that may apply on their end.

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Bonuses, Promotions & Wagering Requirements

1xb offers a wide range of exciting bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, referral bonuses, and more. All bonuses and promotions offered by 1xb are subject to the following terms and conditions:

  • Each bonus has its own rollover/turnover requirements that must be met before any winnings from that bonus can be withdrawn.
  • Bonuses cannot be combined with other promotions unless explicitly stated in the relevant promotion's terms.
  • Only one bonus may be active at a time unless the specific terms of a promotion explicitly allow otherwise.
  • 1xb reserves the right to void any bonus found to have been misused or obtained through illegitimate means.
  • Bonuses are for the personal use of the member only and are non-transferable.
Wagering Requirement Example: If you receive a RM 100 bonus with a 20x wagering requirement, you must place a total of RM 2,000 in bets before the bonus balance becomes eligible for withdrawal.

The bonus validity period is typically 7 to 30 days depending on the promotion type. If the rollover requirements are not met within the specified period, the bonus and any winnings derived from it will be automatically forfeited.

1xb reserves the right to modify, suspend, or terminate any promotion at any time. Any changes will be communicated through the platform's official channels. Please visit the Promotions for the latest information on currently active offers.

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Game Rules & Fair Play

All games offered on the 1xb platform — including casino games, Live Casino, sports betting, and fish shooting games — must be played in accordance with the established rules. The following general rules apply to all games:

  • Fair Play: All games use a Random Number Generator (RNG) system that has been verified and audited by an accredited independent body to ensure fairness for all players.
  • Final Results: All game results are final once a round is completed. Any disputes regarding game outcomes must be reported within 24 hours of the incident.
  • Connection Disruption: In the event of a connection interruption during an active game, the system will record the last known game state. 1xb is not responsible for losses resulting from internet connection issues on the user's end.
  • Sports Betting: All confirmed sports bets cannot be cancelled. Betting limits vary by event type and betting market.

The use of any automated software (bots), scripts, or third-party tools designed to manipulate or exploit the gaming system is strictly prohibited. Any account found using such methods will be immediately closed and all winnings will be voided.

Strictly Prohibited: Collusion between players, fraud, money laundering, and any form of cheating in games are serious offences that will be reported to the relevant authorities.
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Data Security & User Privacy

1xb takes the protection of all users' personal data seriously. All information you share during registration and platform use is protected using industry-standard 256-bit SSL encryption technology, ensuring your data cannot be accessed by unauthorised parties.

Your personal information is collected and used solely for the following purposes:

  • Identity verification and the KYC process to meet compliance requirements.
  • Secure processing of deposit and withdrawal transactions.
  • Account-related communications, promotions, and platform updates.
  • Service improvements based on usage patterns analysed in aggregate.

1xb will not sell, rent, or share your personal information with third parties without your consent, unless required by law or court order. For more information on how we manage your data, please read our Privacy Policy in full.

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User Responsibilities & Obligations

As a 1xb member, you have certain responsibilities that must be observed at all times while using our platform. Failure to comply with these responsibilities may result in action being taken against your account.

  • Always ensure your account information is accurate and up to date. Any changes to personal details must be updated in your account.
  • Keep your account login credentials confidential, including your username, password, and two-factor authentication code.
  • Report immediately to the 1xb support team if you suspect your account has been compromised or accessed by an unauthorised party.
  • Not using the 1xb platform for any illegal activities, including money laundering or financing prohibited activities.
  • Respect other users and 1xb support staff in all interactions on the platform.
  • Play responsibly and within your financial means. If you feel that gaming is starting to affect your daily life, please use the responsible gaming tools provided or contact our team.
Responsible Gaming: 1xb provides a range of responsible gaming tools including daily deposit limits, loss limits, session time limits, and self-exclusion options. Learn more on the Responsible Gaming of ours.
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1xb Liability Limits

1xb strives to ensure the platform operates smoothly, securely, and free from technical disruptions. However, there are certain limitations to 1xb's liability that all users should understand:

  • 1xb is not liable for any losses arising from service disruptions, system maintenance, or circumstances beyond our control, including natural disasters or third-party service provider outages.
  • 1xb does not bear responsibility for losses resulting from users' own negligence, including sharing account credentials or using an unsecured device.
  • In the event of a technical error resulting in an incorrect payout, 1xb reserves the right to void or adjust the relevant transaction after review and verification.
  • Any third-party website links that may appear on the platform are for informational purposes only, and 1xb is not responsible for the content or policies of those websites.

In all circumstances, 1xb's maximum liability to any user is limited to the amount of funds held in that user's account at the time of the disputed incident.

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Account Closure & Suspension

1xb reserves the right to suspend, restrict, or close any account at any time for the following reasons:

  • Violation of any section of these Terms and Conditions.
  • Detection or suspicion of fraud, money laundering, or other illegal activities.
  • Providing false or misleading information during registration or the KYC process.
  • Multiple account registrations by the same individual.
  • Use of automated software or unauthorised methods to exploit the gaming system.
  • Rude or threatening behaviour towards staff or other users on the platform.

If your account is suspended due to suspected fraud, an internal investigation will be conducted before any final decision is made. You will be contacted via your registered email to provide clarification or any required documents.

If you wish to close your own account for any reason, please contact our support team via Live Chat or email. Any valid remaining balance in your account will be processed for withdrawal once all conditions have been met.

Self-Exclusion Options: If you need a temporary break from gaming, 1xb offers a temporary account suspension option that you can activate yourself through your account settings without needing to contact support.
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Terms Amendment & Contact Us

1xb reserves the right to amend, add to, or modify any part of these Terms and Conditions at any time without prior notice to users. The latest version of the Terms and Conditions will always be available on this page, with the most recent update date noted at the top of the document.

It is every member's responsibility to review this page periodically to ensure they remain compliant with the latest version of the Terms and Conditions in effect. Continued use of the 1xb platform following any amendments constitutes full acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, you may contact our support team through the following channels:

  • Live Chat: Available on the 1xb platform, 24 hours a day, 7 days a week.
  • Telegram: @1xb_support
  • WhatsApp: Available 24/7 via the WhatsApp button within the platform.
  • Email: [email protected]

Our Malay-speaking support team is ready to help you clarify any aspect of these terms in plain, easy-to-understand language. We are committed to ensuring every member fully understands their rights and responsibilities when using the 1xb platform.

Applicable Law: These Terms and Conditions are governed by applicable laws, and all disputes will be resolved through 1xb's internal arbitration process before being referred to any external party.

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